The Nu Deal Experience

Subscription Policy

Effective Date: September 17, 2025
This Subscription Policy outlines the terms and conditions for all subscription-based services offered by The Nu Deal Experience, including the Klassic and Signature Subscriptions. By enrolling, you agree to abide by these terms.

1. GENERAL TERMS & BILLING

Klassic Subscription – $80/month

Billed monthly on a recurring basis to the payment method on file.
Includes:
- (1) Klassic Kut with Beard or Shape Up
- (1) Hair Wash
- (1) Express Facial

Signature Subscription – $240/month

Billed monthly on a recurring basis to the payment method on file.
Includes:
- (4) Haircuts
- (2) Hair Washes
- (2) Express Facials
- Exclusive perks listed below

💡 Subscriptions automatically renew unless canceled prior to the next billing cycle. Prices and included core services remain fixed during your active term.

2. CANCELLATION & SUSPENSION

Cancel anytime with 7–14 days’ notice before your next billing date.
Submit cancellation via email to: k9@nudealexperience.co
No refunds will be issued for payments already processed.
Subscriptions may be paused/suspended for up to 1–3 months with prior written notice and approval.

3. SERVICE USAGE & BOOKING RULES

All services must be used within the current calendar month.
No rollover of unused services into future months.
Appointments are subject to availability and must be scheduled in advance.
Services are for personal use only, unless otherwise stated.

Signature Subscription – Family Use:

May be shared with immediate family members (spouse, children, parents) declared and approved by the account holder.
The account holder remains responsible for booking and compliance.

4. NO-SHOWS & LATE CANCELLATIONS

You must provide 24–48 hours’ notice to cancel or reschedule any appointment.
No-shows or late cancellations will result in the service being marked as used with no refund or credit issued.
Repeated offenses may lead to suspension or removal from the subscription program.

5. ACCOUNT RESPONSIBILITIES

You are responsible for:
- Keeping your payment information up to date
- Managing your own booking and cancellations
Failed payments may result in automatic suspension or cancellation of your subscription.
Subscriptions are non-transferable, except for the Signature Subscription’s approved family use.

6. REFUND POLICY

No refunds will be issued for:
- Unused services
- Missed appointments
- Early cancellations
- No-shows or policy violations

7. MEMBERSHIP REACTIVATION

Canceled members may rejoin at any time.
Upon reactivation:
- You are subject to the current pricing, terms, and policies
- A new payment method must be entered
- Previous usage or tenure does not carry over

8. SIGNATURE SUBSCRIPTION PERKS

Available exclusively to active $240/month Signature Members

🎉 Birthday Gift
- Receive a FREE Klassic Kut during your birthday month
💬 Referral Bonus
- Refer a friend who joins a subscription and receive a free add-on service on your next visit
🧴 Quarterly Product Gift
- Every 3 months, receive a complimentary premium grooming product
💸 Extra 10% Off
- Exclusive discounts on select services and premium product purchases

✨ Perks may not be combined with other promotions and are available only while actively subscribed.

9. CHANGES TO SUBSCRIPTIONS

We reserve the right to update pricing, services, and included perks at any time.
Subscribers will be notified at least 30 days in advance of any significant changes.