The Nu Deal Experience

Store Policy

Effective Date: September 17, 2025

Thank you for shopping with The Nu Deal Experience. We are committed to delivering quality products and transparent policies. Please read the following carefully before placing your order.

📦 Shipping Policy

We currently ship orders within the United States only.
All orders are typically processed within [FILL IN: e.g., 1–3 business days] of purchase.
Estimated delivery times vary by location and carrier but usually take [FILL IN: e.g., 3–7 business days] from the shipment date.
Orders are shipped via [FILL IN: default carrier, e.g., USPS].
Once shipped, you will receive a confirmation email with tracking information.
We are not responsible for delays caused by the carrier, weather, or incorrect address information entered at checkout.

🔁 Return & Exchange Policy

We do not accept returns or exchanges for reasons such as:

Change of mind
Incorrect item ordered
Sizing or preference issues

However, if your item arrives damaged, we offer a replacement exchange under the following conditions:

✅ To qualify for an exchange due to damage:

Notify us within 24 hours of delivery by emailing k9@nudealexperience.co.
Include:
- Clear photos of the damaged item and packaging
- Your order number
- A description of the issue
We may request that you return the item before a replacement is issued.
You are responsible for return shipping costs, but we will provide a promo code equivalent to the return shipping cost for use on a future order.
- To receive this code, email us:
  - A copy of your return shipping receipt
  - Your return tracking number

⏳ Claims must be submitted within 24 hours of delivery.

Returns must be shipped within 4 days after delivery.
Claims made after this window may not be eligible for exchange or reimbursement.

🚫 Refund Policy

We do not issue refunds under any circumstances, including:

Cancellations
No-shows
Product dissatisfaction
Damage reported after the 24-hour window

Please review your order carefully before placing it.

📩 Need Help?

For all order-related inquiries, contact us at:
Email: k9@nudealexperience.co
Website: www.nudealexperience.co

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